Privacy Policy

At ModAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot service and visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us when you use our services:

• Account Information: When you register for an account, we collect your email address, Discord server information, and other information necessary to set up and maintain your account.
• Knowledge Base Content: We collect and process the content you upload to train the AI, including documentation, FAQs, and other materials.
• Discord Data: When you add our bot to your Discord server, we collect server information, channel names, user IDs, and message content that the bot has access to.
• Usage Information: We collect information about how you interact with our services, including the commands you use, features you access, and other actions you take.
• Technical Data: We automatically collect certain information when you visit our website, including IP address, browser type, operating system, and cookies.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Training and improving our AI models to better respond to user queries
• Processing and completing transactions
• Sending administrative information, such as updates, security alerts, and support messages
• Responding to your comments, questions, and requests
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Personalizing and improving your experience with our services

Data Sharing and Disclosure

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the safety of our users or others.
• Business Transfers: We may share or transfer your information in connection with a merger, financing, acquisition, dissolution, or similar event.
• With Your Consent: We may share your information with your consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at privacy@modai.app.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@modai.app