Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the ModAI Discord bot and website (the "Service") operated by ModAI ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Use of Service

ModAI provides an AI-powered Discord bot that helps manage support tickets and answer user questions based on your knowledge base. By using our Service, you agree to provide accurate and complete information when you register for an account and keep your account information updated.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use strong passwords (e.g., a combination of uppercase and lowercase letters, numbers, and symbols) with your account.

Subscription and Payments

Some features of the Service are offered on a subscription basis. You will be billed in advance on a recurring and periodic basis (monthly or annually), depending on the subscription plan you select.

At the end of each subscription period, your subscription will automatically renew under the same conditions unless you cancel it or we cancel it. You may cancel your subscription either through your online account or by contacting our customer support team.

We reserve the right to change our subscription plans or adjust pricing for our Service at our sole discretion. Any price changes will be communicated to you in advance.

Content and Knowledge Base

Our Service allows you to upload, submit, store, and share content, including text, documents, and other materials ("Content") to train the AI. You are responsible for the Content that you upload to the Service, including its legality, reliability, and appropriateness.

By uploading Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your Content in any existing or future media formats for the sole purpose of providing and improving our Service.

You represent and warrant that: (i) you own the Content or have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the uploading of your Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

Prohibited Uses

You agree not to use the Service:

• In any way that violates any applicable national or international law or regulation.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation.
• To impersonate or attempt to impersonate ModAI, a ModAI employee, another user, or any other person or entity.
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm ModAI or users of the Service.
• To use the Service to generate, distribute, publish, or transmit content that is harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, defamatory, infringing, invasive of personal privacy or publicity rights, or otherwise objectionable.

Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of ModAI and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ModAI.

Limitation of Liability

In no event shall ModAI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

ModAI, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at:
legal@modai.app